Testimonials
“My family and I have used Desert Optometry and for a few years now. Between us, we have had several prescription glasses made including prescription sunglasses. Our experience with them and their customer service has been outstanding. Nicole is always on time and does her job proficiently. Sergio is super helpful in making sure your glasses fit comfortably and correctly. I highly recommend Desert Optometry.”
Pamela Kay S
“In the last 3 years I have had 3 local optometrists give me prescriptions for eyeglasses that were completely wrong for me. I’ve spent more than a couple thousand dollars of my own money on expensive frames from each as well that were terrible. I finally asked my community on Facebook for recommendations for the best vision merchant in the Palm Springs area. Most responses were the same, Desert Vision on Sunrise Way. I made an appointment asap and my experience from the eye exam to frames to finished product resulted in the first perfect prescription I have had in 20 years. The doctor made me feel at ease so I could take my time with the exam because I thought that was causing the wrong diagnosis previously. He’s been in business at that spot for over 40 years. Then the associate that helped me pick frames knew everything about every frame and explained the extras that she thought would be helpful considering my age and lifestyle. After a few weeks I decided the frames I chose were just not what I wanted so I went back as a walk in to pick new frames and order sunglasses with the new prescription also. Again she saved me from making terrible mistakes and was infinitely knowledgeable about every frame I looked at. Without hesitation or attitude they took the old pair back and sold the 2 new pair. The 2 new eyeglasses were ready in less than a week and I have never been happier with a product in my life. What a relief and what a pleasure doing business with Desert Vision. They really care it seems and that’s rare.”
Will C
“We went in today because of our daughter glasses had broken… they went above and beyond to help us and fix her glasses… we have been their clients 7+ years and we continue loving them… their staff is by far the best we have ever encountered… we highly recommend them to anyone looking for great service and quality eyeglasses.”
Noemi L
“They must be one of the most organized and professional staff working anywhere. Plus they have a fabulous assortment of glass frames. There is no where else I would consider for eyeglasses. Highly recommend!”
Karen S
“Well let me start off by saying Merry Christmas. I say that because I had my lenses done at Desert Vision Optometry about 4 months ago and I have to tell you I was VERY pleased with the work. The state of the art equipment they use is top notch and the staff if Wonderful with a capital W! Now this review is due to an incident that occurred December 12 where my limited edition Cazal frames were badly bent. Anyone having Grandchildren know that they like to grab at any and everything including glasses The frame was bent so bad that I attempted to straighten them but stopped realizing I might break them. These were my day to day glasses and my other glasses were 18kt gold and didn’t work for my daily use. I felt as if I lost a part of me and didn’t know what to do. I looked up eyeglass repair online and found several places with prices ranging from $49 to $149, some of which required me to mail them in. I don’t know about you but mailing my glasses of to some unknown company did fell right. I then did a more localized search eyeglass repair Palm Springs and Desert Vision Optometry popped up. I did not know they did repairs so I immediately called and explained the situation and asked if I could bring them in. When I got there to drop them off they took them and told me to have a seat. I thought the process would have taken at least a day but 10 minutes later they came out looking like nothing ever happened to them. Now remember in the beginning of this review I said Merry Christmas? I ask how much did I owe, expecting it to be anywhere between $49 and $149. They said no charge, Merry Christmas. Do you believe in the middle of everything we are going through and the fact that I hadn’t been there in 4 months they fixed my frame just because. I don’t know about you but that means something to me. When someone sees you are desperate, and if you where glasses you know what I mean, and helps you like they did it speaks volumes. Anything I do that is vision related will be done using Desert Vision Optometry, period! I just want to acknowledge the whole team at Desert Vision Optometry and say thank you and Merry Christmas, you guys are the Best in Palm Springs.”
Carlos P
“Have Kaiser insurance, had a really bad eye infection that needs attention immediately, went to Urgent care, ER, and neither helped. Kaiser told me I had to wait 3 weeks to see and eye doctor when I was loosing vision, so than I called on my own and found desert vision. They took me in right away same day I called, no wait and The doctor proscribed me special eye drops they worked very well. I highly recommend this office.”
J R
“I absolutely love the optometrist and all his staff. I had been a patient at West Hollywood Optometric for nearly 30 years which was a small boutique office where customer service was what they are all about. I see Desert Vision as a very similar boutique type operation only larger with more selection. They have made me some really cool sunglasses that I often get compliments. The Doctor has corrected me to 20/15 in the past and I have had a lifetime of experience with eye doctors given I have drusen on my optic nerves that has left me blind in one eye. I feel really cared for at Desert Vision and I will continue to patronize and refer them for as long as I live in beautiful Palm Springs. Thank you all!”
Ben J
“We love Desert Vision! We come from out of town every year and make a day of it with lunch at our favorite restaurant. The staff is friendly and helpful.”
Becky C
